Cancellation & Rescheduling Policy


At Willaston mechanical & tyres, we allocate time, staff, and workspace specifically for your booking. While we do not require deposits, cancellation fees apply to help cover lost booking time.

Rescheduling

  • Your first reschedule is free of charge, provided we are notified.

  • Any further reschedules may be treated as a cancellation.

Cancellations

  • More than 7 days’ notice: $25 cancellation fee

  • Within 7 days of your booking: $75 cancellation fee

  • Within 24 hours of your booking or failure to attend (no-show): Full booking fee applies

Cancellation fees are charged to cover preparation time and lost availability. We appreciate as much notice as possible — if something unexpected comes up, please contact us and we’ll always aim to be reasonable.